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Key Features

The WellOne Clinic offers comprehensive and convenient primary care services designed to cater to the needs of busy employees like you.

  • Convenient in-person and virtual care options
  • Online scheduling for easy appointment booking
  • Patient portal for secure messaging, lab results and more
  • Dedicated PCP (primary care provider) for personalized care
  • Confidentiality – owned and operated by Optum

All eligible ORNL employees can take advantage of the clinic’s services, whether you work on-site or remotely.

Make an Appointment or Walk in

WellOne Clinic’s experienced and qualified medical team will provide specialized services for primary, acute, wellness, and preventive care. The clinic is operated by Optum Whole Health Solutions, which is owned by UnitedHealth Group's Optum division.

We recommend calling WellOne prior to coming to the clinic. However, walk-ins are always welcome for treatment or services. Just stop by the reception desk at any time during business hours. 

Regular appointments can be made by contacting the reception desk.

  • Phone: 865-574-WELL (9355); Fax: 865-574-9353
  • Hours: 7 a.m. – 4 p.m., Monday through Friday; 7 – 8 a.m. by appointment only

Stay well. Live well. Get well.

Services include primary care, urgent care, occupational medicine, and tests and screenings. All ORNL insurance plans cover 100% of the cost for preventive services at the WellOne clinic, and non-preventive services are available at in-network cost or lower than alternative providers, depending on your insurance plan.

Stay well with preventive care

  • Routine preventative exams and wellness physicals*
  • Immunizations
  • Flu shots
  • Biometric screenings
  • Well-being coaching, nutrition, and weight loss support*
  • Routine lab work
  • Behavioral health screenings
  • STD screenings

Live well with ongoing care

  • Diabetes*
  • Hypertension*
  • High cholesterol*
  • Depression and anxiety*
  • Obesity*
  • And more

Get well with illness and injury care

  • Colds, flu, and other viral illnesses*
  • Bronchitis, pneumonia, and asthma*
  • Ear, throat, and sinus infections*
  • Rashes, poison ivy, and allergic reactions*
  • Nausea, vomiting, diarrhea, and dehydration*
  • Sprains and strains*
  • Joint and back pain*
  • Minor procedures
  • Cuts, scrapes, and splinters
  • Sexually transmitted disease (STD)
  • Urinary Tract Infection (UTI)

*Medical services are available in-person and virtually; services marked with an asterisk may be available as a secure online video appointment.

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