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Emergency Care

In case of a mental health emergency, please dial 911 or the National Suicide Prevention Lifeline at 988. If you are on ORNL's main campus and using a cell phone, dial 865-576-4577.

Employee Assistance Program

Employees, their dependents, and household members are eligible for free and confidential behavioral health resources provided through the Employee Assistance Program (EAP) benefit. It is available 24 hours a day, 7 days a week.

Counseling

The EAP offers a confidential counseling service available to you and your eligible dependents to help solve personal problems that may affect your health, family life, or job performance. You may have up to five sessions per personal problem or concern, provided per year at no charge.


Calm Health App

It’s very common to feel stress, but there are ways to help address it and improve your mental health. UnitedHealthcare offers the Calm Health app for personalized mental health support. To access Calm Health, sign into myuhc.com and look for the Calm Health information under Coverage & Benefits> Mental health>Explore all your mental health benefits. Optum Wellbeing (access code ORNL) also has resources on mental health topics to help you, which include: 

Additional Resources

Employees Only

UHC Counseling

Find UHC in-network counselors and other resources

Medical Provider Search

UHC Login

Magellan Life Coaching, Community Counseling & Online Apps

Resources for a variety of issues including work stress, relationships, mild substance abuse, sleep, weight loss and mild mood issues.

800-888-2273

Live and Work Well

ORNL UHC behavioral and emotional health tool.

Use member login and access code ORNL.

BetterHelp Virtual Therapy

Over video chat for employees and household family members.

800-888-2273

For TTY Users: 800-456-4006

Employees & Non-Employees

ORNL’s WellOne Clinic

Mon – Fri, 7 a.m.– 4 p.m.

865-574-9355

WellOne Clinic

Ridgeview Psychiatric Hospital and Center

865-482-1076

Ridgeview Behavioral Health Services

University of Tennessee Psychological Clinic

865-974-2161

UT Psychological Clinic – Psychological Clinic

Methodist Medical Center of Oak Ridge

865-835-4908

Methodist Medical Center of Oak Ridge